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Kentucky Libraries: Lining Up to Get Online

January 7, 2004

Back in the mid 1990's, the Commonwealth of Kentucky created a statewide, integrated communications and information network called the Kentucky Information Highway (KIH). It provides telecommunication services to many areas of government from connecting court houses, county and district courts, to linking state offices for families and children and health services, to helping public safety officials communicate. It also provides Internet access to Kentucky's libraries. Today, all libraries offer Internet access either through the KIH or using a local Internet provider. It's a service that is proving to be a big hit with library visitors.

Photograph of visitors accessing the Internet at a Lexington, Kentucky  Public Library.
Visitors using the Internet at a Lexington Public Library.

According to Judith Gibbons, Director, Field Services at the Kentucky Department for Libraries and Archives, "Public libraries are encouraged to use a variety of funds to assist in establishing and sustaining technology in the library. The funding mix may include state grants, local taxes and partnerships. Each public library develops policies and guidelines designed to assist the user in making the most of this vital community resource."

At the request of Techlines, Ms. Gibbons sent a note out to librarians statewide to get a sense of how people are using the Internet in their communities. Here is just a few of the responses:

Kathy Crouch,
Madison County Public Library


"So far this fiscal year, we have had over 12,000 people on our Internet computers. We have everyone from elementary kids to retirees. Our computers are used for email, homework, registering for college, job research, travel research, making online purchases, chatting, and more. Our computers are often reserved for hours ahead of time. There is definitely demand for more, newer, and faster computers."

Vicki Logsdon, Director,
Hart County Public Library


"We average between 400 and 500 Internet users a month. The best thing about our computers is their remarkable dependability. They have far exceeded our expectations both in their ability to bring in many people to the library who would otherwise not be regular patrons; their ability to really broaden the scope of so many rural patrons; and their durability. Internet has truly allowed even the most remote, small public library to span the globe. Internet access has done more to equalize resources to the disadvantaged than any other service we provide."

Nancy Reed, Adult Services Manager, McCracken County Public Library
"At almost any time you can find a myriad of Internet activities going on on our computers. Last month we logged over 3400 users."
Pam Vincent, Assistant Director, Henderson County Public Library
"We have 2 computer labs, 1 in the Reference Dept. and 1 in the Children's Dept. Total usage in these labs for fiscal year 2002-2003 was 31,269 users."

Keeping Up With Demand
Library directors in Kentucky and those involved with technology at the state level are working to keep up with the increased demand for Internet access and with the ever-changing technologies related to providing dependable and affordable service. Today, some libraries around the state, including the Lexington Public Libraries, are now offering wireless Internet service. Visitors with a wireless-ready laptop, for instance, simply walk into a branch and they're online. Library officials anticipate demand for this service, and demand for Internet access at Kentucky libraries in general, to continue to increase in the future.

For a list of all Kentucky libraries, go to: http://www.kdla.ky.gov/2003publibdirectory.htm

To visit the Kentucky Department for Libraries and Archives, go to:
http://www.kdla.ky.gov

 

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