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Should I Stay or Should I Go: The New Portability Act

November 7, 2003

Do you still remember the phone number you had when you were growing up? How many phone numbers have you had since then? Wouldn't it be great if you never had to change phone numbers? For cell phone users, that wish is coming true beginning November 24th. That's when the Wireless Telephone Number Portability Act of 2003 takes effect. It enables cell phone users to move to a different wireless carrier and keep their phone number.

The Commonwealth of Kentucky has an enterprise wireless contract with Cingular Wireless.

Cingular logo

Will the new portability act bring changes? According to Roni Stone from the Governor's Office for Technology, "The Cingular contract we've established has been effective by bringing down the cost per user for state cell phones. But some agencies, especially those that deal with public safety, are disrupted when their wireless numbers change. Now, with the portability act ready to take effect, we have the ability to truly research all of the wireless opportunities. This will also allow agencies to migrate to the Cingular contract and take advantage of savings they may not be getting today."

According to Carolyn L. Turner, an Internal Policy Analyst at the Kentucky Cabinet for Families and Children, "The Cabinet for Families and Children plan to stay with Cingular as long as the state price contract reflects the market's lower prices."

A study by the Management Network Group, an Overland Park, Kan.-based communications consulting firm, found that about 18 million of the cell industry's 152 million customers will change providers in the first year as a result of the new rules. While carriers will certainly compete to bring consumers more flexible plans, more minutes and phones with more features, not all the news may be good when it comes to the new portability act. Wireless users should look carefully at the total cost of switching, including hidden fees. And switching carriers will probably mean having to switch phones because wireless carriers use different technologies, making it difficult to keep the phone you've got. That will certainly mean more phones being throw away, or recycled. To find out where to recycle your cell phone, visit Earth 911's Website. In addition, Kentucky's Division of Waste Management has a Website that lists e-scrap recyclers, several of which will take cell phones as well as computer scrap. http://www.waste.ky.gov/programs/rcla/electronics.htm

What's on the horizon? Some Federal Communications Commissioners are recommending that local phone companies across the nation allow their customers to port their landline numbers to wireless. If the proposal is approved the porting would be applicable to those customers that wish to switch their landline numbers in their local calling areas to wireless. A recent report by the Yankee Group indicates that 5.8 million people have cut off wired home phone service to go strictly to wireless.

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